FAQ - cincyphotography

Frequently Asked Questions

MOST IMPORTANT- Please make sure you see the photo preview when choosing different sizes


Should I crop the photos before placing order?
When you place your order and choose your print size, make sure you look at the preview. Depending on how the photo was taken, and what size you choose, your photo will crop out certain areas. Be sure to check out the preview screen on the left to make sure no heads or any subjects are cropped out of the photo.

What price do your photos start at?
Our photo downloads start at just .99 cents each!  You can choose any size print to be mailed to you, or have the photo downloaded to your computer instantly!

How do I order prints from your website?
Browse through the photos, click on the photo you like, and click the "Add to Cart" button. Choose any size print youd like or choose merchandise you would like the image printed on such as mousepads, mugs, etc.If you dont want to wait for the prints to be mailed to you, you also have the choice to receive instant digital downloads

How long does it take to receive prints by mail?
Your photos are printed in our professional labs the same day you place your order. Your prints are mailed out via US Postal Service.which takes around a week for delivery. You will receive a USPS tracking number once your prints are mailed out. We also handle rush delivery. Need it Next Day Overnighted? No problem, we can send it as fast as you need!

Will the watermark text over the photo show up on the prints?
No. The watermark text over the photos is only visible on the website. Your photos will be printed from the full size original files.

What if I have a question that is not listed?
Send an email to info@CincyPhotography.com and youll get a reply within 12-24 hours.

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